Integrating Culture and Technology in Smart Tourism: A Case Study of Solo

Pratita Rara Raina; Roudlotul Jannati Rochnadia Noorva Yudhitya; Priaji Iman Prakoso

doi:10.59261/jbt.v7i1.578

Authors

Pratita Rara Raina Institut Seni Indonesia Surakarta, Indonesia
Roudlotul Jannati Rochnadia Noorva Yudhitya Institut Seni Indonesia Surakarta, Indonesia
Priaji Iman Prakoso Institut Seni Indonesia Surakarta, Indonesia

DOI:

https://doi.org/10.59261/jbt.v7i1.578

Keywords:

business innovation, cultural tourism, smart destination, smart tourism ecosystem, Solo city

Abstract

Background: The development of smart tourism requires an integrated ecosystem framework that connects technology, governance, business, and visitor experience.

Objective: This study aims to develop a comprehensive Smart Tourism Ecosystem (STE) framework and examine its relevance to Solo City, Indonesia.

Methods: This study employed a qualitative, literature-based research design that combining a Systematic Literature Review (SLR) and a narrative review to established a comprehensive theoretical foundation while gaining deep contextual insight.

Results: The study identifies five key dimensions of the STE: Smart Technology, Smart Business Ecosystem, Smart Governance, Tourist Experience, and Smart Destination. The findings indicate that Solo has strong potential to develop as a culturally driven smart destination, supported by its creative economy, digital initiatives, and collaborative stakeholders.

Conclusion: While the proposed framework offers strategic insights, further empirical research is needed to assess local readiness and support sustainable smart tourism implementation in Indonesia.

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